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CarGenie's Privacy Policy

Effective Date: June 13, 2025

CarGenie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website, quiz, and concierge services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number (if provided)
  • Quiz Data: Your answers to the quiz questions, preferences, and vehicle interests
  • Technical Information: IP address, browser type
  • Location Information: When you use CarGenie, we may use your IP address to estimate your general location, such as your city, region/province/state, country, or postal/ZIP code area. We use this to help pre-fill or suggest your location, show more relevant vehicle listings near you, improve the quiz experience, and reduce friction during the car-matching process. We may use third-party location technology providers, including MaxMind, to help estimate location from IP address data. IP-based location is approximate and may not always be accurate. You may still manually enter or correct your location.

2. How We Use Your Information

We use your information to:

  • Recommend vehicles based on your quiz responses
  • Improve our quiz, website, and services
  • Communicate with you about your matches, offers, or services
  • Share relevant data with trusted automotive partners to match you with vehicles or promotions
  • Offer optional concierge assistance

3. Sharing your Information

We may share your quiz responses and related data with trusted automotive partners (like dealerships) to help match you with relevant vehicles or offers — even if you do not use our concierge service.

CarGenie makes no representations or warranties regarding how any third party may use, store, or protect your personal information once it has been shared. By using our services, you acknowledge and agree that CarGenie is not responsible for, and will not be held liable for, any misuse, unauthorized access, or improper handling of your data by third parties.

4. Communications

By using CarGenie, you consent to receive emails and texts related to:

  • Your quiz results and vehicle matches
  • Concierge offers or follow-ups

You can opt out of communications at any time by following the unsubscribe instructions or contacting us.

5. Data Security

We use industry-standard security practices to protect your information from unauthorized access, misuse, or disclosure. However, no system is 100% secure. Use the service at your own risk.

6. Your Rights

You may:

  • Request access to the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your information

To exercise these rights, email us at hello@cargenie.co

7. Minor's Privacy

CarGenie is not intended for individuals under 18. We do not knowingly collect personal information from minors.

8. Changes to this Policy

We may update this Privacy Policy occasionally. If we make significant changes, we'll notify you through the site or by email.

Questions?

Email us at hello@cargenie.co for anything related to privacy. Thank you for trusting CarGenie with your car search.