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CarGenie's Terms of Service

Effective Date: June 13, 2025

Welcome to CarGenie. By using our website, quiz, or concierge services, you agree to the following terms. Please read them carefully.

1. Who Can Use CarGenie

To use CarGenie, you must be at least 18 years old and legally able to enter into contracts. By using the service, you confirm you meet these requirements.

2. Use of the Service

CarGenie provides car recommendations through a free online quiz, and optional concierge services to help with your car search and purchase. You agree to use our services only for lawful purposes.

You agree not to:

  • Use bots, scrapers, or other automated tools
  • Misrepresent your identity or submit false information
  • Attempt to reverse-engineer our quiz or tools

3. Your Information

By using the quiz, you provide information about your preferences, habits, and location. We use this information to:

  • Recommend vehicles that fit your needs
  • Improve our service
  • Share your quiz responses with trusted automotive partners (like dealerships) to help match you with relevant vehicles or offers — even if you do not use our concierge service

Please refer to our Privacy Policy for full details on how we collect, use, and share data.

4. Concierge Service & Fees

  • The service is optional
  • The fee is $249, charged only if you complete a vehicle purchase with our help
  • The fee is non-refundable once a purchase is finalized
  • Applicable taxes may be added based on your location

This fee is for CarGenie's services only. Any fees, taxes, or charges from dealerships or third parties are separate and your responsibility.

5. Communications

By using CarGenie, you consent to receive communications from us via email, text, or call regarding:

  • Quiz results
  • Vehicle matches
  • Concierge follow-ups or offers

You can opt out at any time via the unsubscribe link or by contacting us.

6. Third-Party Services & Listings

We do our best to recommend reliable vehicles and partners, but:

  • We do not own, sell, or guarantee any vehicle listed or recommended
  • We are not responsible for pricing, availability, or conduct by third-party sellers
  • All transactions are between you and the dealership

7. Intellectual Property

All content on CarGenie, including branding, quiz tools, and text, belongs to CarGenie. You may not copy, reproduce, or distribute any part of the site without our written permission.

8. Limitation of Liability

CarGenie is not liable for:

  • Any loss, damage, or cost resulting from your car purchase
  • Actions taken by dealerships or third parties
  • Errors or delays in vehicle listings or matches

Our services are provided "as is" and without warranties of any kind.

9. Termination

We may suspend or terminate your access to CarGenie if you violate these terms or misuse the service.

10. Changes to These Terms

We may update these Terms of Service from time to time. If we make significant changes, we'll notify you on our website or by email.

Contact Us

For any questions about these terms, contact us at hello@cargenie.co. Thank you for using CarGenie!